Claervo Privacy Guard for JSM

Terms and EULA

The conditions for authorized use of Claervo Privacy Guard for Jira Service Management Cloud.

Effective · 1 August 2026

License

Subject to applicable Marketplace terms and payment, Claervo grants the customer a limited, non-exclusive, non-transferable right to use the app for its authorized Jira Cloud site during the subscription term.

Authorized use

The customer must be authorized to install the app and is responsible for Jira permissions, policy configuration, user notices, remediation decisions and lawful processing. The app may not be reverse engineered, abused to probe another tenant or used unlawfully.

Service boundary

The app provides deterministic decision support and administrator-controlled remediation. It is not a pre-save blocker, a guarantee of compliance or a substitute for professional legal or security advice.

Subscriptions

Cloud subscriptions, trials, renewals, cancellations, taxes and refunds are handled through Atlassian Marketplace under Atlassian's applicable commercial terms.

Availability and changes

Functionality may evolve as Atlassian APIs and Forge change. Access may be suspended to protect customers, respond to abuse, comply with law or perform maintenance.

Contact

Questions about these terms or the product can be sent to support@claervo.com.